HAVING been taught by nuns in grade school and later going through military boot camp, I have always disliked uniformed authorities shouting at me. So I was unhappy last week when some security screeners atOâ€™Hare International Airport in Chicago started yelling.
â€œOpt out! We got an opt out!â€ one bellowed about me in a tone that people in my desert neighborhood in Tucson usually reserve for declaring, â€œRattlesnake!â€
What did I do to deserve this? Well, as I approached the checkpoints, I had two choices. One was a familiar lane with the metal detector, so I put my bag on that. To my right was a separate lane dominated with what the Transportation Security Administration initially called â€œwhole-body imagersâ€ but has now labeled â€œadvanced imaging technologyâ€ units. Critics, of course, call them strip-search machines.
I donâ€™t like these things, and not just because of privacy concerns or because of what some critics have asserted are radiation safety issues with some of the machines that use X-ray technology.
No, I donâ€™t like the fact that I have to remove every item from every pocket, including my wallet and things as trivial as a Kleenex. You then strike a pose inside with your hands submissively held above your head, like some desperado cornered by the sheriff in a Western movie, while the see-through-clothes machine makes an image of your body.
The T.S.A.â€™s position is that anyone can â€œopt outâ€ of a body scan for reasons of privacy or whatever, but will then be subjected to a thorough physical pat-down and careful search of belongings.
In my case, I had been routinely using a normal metal detector checkpoint, when I was ordered to switch lanes and instead go to one of the new machines. I said I would prefer not to, given that my carry-on bag, laptop and shoes were already trundling along the regular machineâ€™s conveyor belt, out of sight. Thatâ€™s when the shouting started.
As of Monday afternoon, the agency had not responded to several requests for comment on this. Last week, the agency did tell me that there were 317 of the advanced imaging technology machines now in use at 65 airports around the country.
About 500 should be online by the end of the year, the agency said, and another 500 are expected to be installed next year. Ultimately, the agency plans to have the new machines replace metal detectors at all of the roughly 2,000 airport checkpoints.
Meanwhile, both passengers and security screeners are making accommodations, and I acknowledge, change is a challenge. But hey, security folks, could we please start communicating better about the procedures, preferably without shouting or insulting our intelligence?
Bruce Delahorne, a marketing executive who flies frequently, said he was also recently going through a standard metal detector at Oâ€™Hare â€” no body imager in sight â€” when the old rules abruptly changed.
Mr. Delahorne said: â€œThey had one of the T.S.A. staff announcing loudly: â€˜Take everything out of your pockets. If you have a wallet, take it out. A handkerchief, out.â€™ I asked the guy, â€˜Can you explain the reason for the new process?â€™ He said there was nothing new. â€˜We have always done this.â€™ â€
Well, no they havenâ€™t, as you and I and Mr. Delahorne all know. Mr. Delahorne said he thought, â€œO.K., I get it. This guy is reading from the card, not talking to me.â€
So, Mr. Delahorne said, â€œI did what they told me to. But on the other side of the metal detector, I said to another screener, â€˜Could you explain to me why the procedure is now different at this airport, like having to remove a wallet that never set off the metal detector?â€™ And he said, â€˜No, no. The process has always been the same, at every airport.â€™ â€
Mr. Delahorne said he was perfectly willing to comply with all procedures to ensure good security. He just wondered whether some of them were being made up on the spot. â€œFor me,â€ he said, â€œthe issue is, whoâ€™s in charge here and what are the rules?â€